web
You’re offline. This is a read only version of the page.
close

FAQs

Supplier Portal

Select Sign In – Select Not Registered Yet? - Select register

All users must register for an account with a personal email address that is linked to the organization you are requesting data for.

Email address

Vendor number

Invoice number (processed/paid)

Invoice date

You can locate your supplier/vendor number on any PO or on payment advise.

Please reach out to PSCM@bpx.com incase you are experiencing technical issues related to Supplier Portal.

No, you can submit a request via Support Question for Unregistered Suppliers

If you are a new supplier & do not have a paid invoice, please submit your request via Support Question for Unregistered Suppliers.

If during the registration process, the system is unable to locate the invoice number & date combination you have entered, please select another invoice to try again and ensure it meets the following criteria.

The invoice number entered is for a paid invoice

The date matches the invoice date

You will need to enter the invoice number omitting any spaces or hyphens”-“

The invoice details being entered are for the right legal entity – not all legal entities have been connected to the account

If during the registration process, the system is unable to locate the invoice number & date combination you have entered, please select another invoice to try again and ensure it meets the following criteria.

The invoice number entered is for a paid invoice

The date matches the invoice date

You will need to enter the invoice number omitting any spaces or hyphens”-“

The invoice details being entered are for the right legal entity – not all legal entities have been connected to the account

Each user can register for an account with their own personal E-Mail

Once your registration is validated, you will receive an activation notification to the email address that was used during the registration process.

To activate your registration, click the “Click here” link and login to the Supplier Portal using the temporary password to fully activate your account.

Please go to Sign In – Having Trouble Registering? – Select Raise support question

You should use the email address that you provided during the registration process to log into Supplier Portal.

Please go to Sign In – Current Users – Select sign-in. Select forgot password

Master Data Request

Please register & submit a request via the Supplier Portal

Please include form from the linked document Bank and W9 Info.

Please register & submit a request via the Supplier Portal

Please include form from the linked document Bank and W9 Info.

Please register & submit a request via the Supplier Portal

Please include form from the linked document Bank and W9 Info.

BPX Requires your company’s W9 and Bank Details, as follows:
W9 Requirements:
1. Must be IRS version Rev. October 2018 or Rev. March 2024
2. Must be signed and dated by a company representative

Please register & submit a request via the Supplier Portal

Please register & submit a request via the Supplier Portal

Please register & submit a request via the Supplier Portal

Please register & submit a request via the Supplier Portal

Please make sure you are using the email address & password that was set up.

If the correct email address is used, select forgot password & reset.

This error message indicates that you have already registered for a Supplier Portal account and do not need to repeat the registration process.

Please proceed to log onto the Portal or if you still encounter login issues, please reset your password.

Each user will need to register using their own email address.

Invoice Ticket Enquiries

Invoices are paid per terms on contract from the date the invoice is submitted into Open Invoice. Please review status in Open Invoice first. Invoice status can be seen in Open Invoice by Reviewing the Invoice journal & due date on each invoice.

Please register & submit a request via the Supplier Portal for invoices that are past the due date in Open Invoice providing the list of invoices in question. (Excel file can with masked invoice numbers can be attached)

Ticket status can be seen in Open Invoice by reviewing the journal on each ticket.

Please register & submit a request via the Supplier Portal for assistance getting tickets approved. Please provide the list of tickets in question.

Please reference Open Invoice Resources (click on “?” top right) under Company Guidelines – Supplier Guidelines – Reference Guides – “Supplier How to ADD EFT permission in OpenInvoice.pdf

Contact Open Invoice Support Mon - Fri 7:00 AM (MT) - 5:00 PM (MT) for further assistance

Email: openinvoicesupport@enverus.com

Phone: 1-866-627-3287

Remittance/payment advice is automatically sent to the email on your master date profile when your account was set up.

Please register & submit a request via Supplier Portal providing remittance detail reports being requested.

Refer to the credit handling process. Please reference Open Invoice Resources (click on “?” top right) under Company Guidelines – Supplier Guidelines – Reference Guides – “Simplified Credit and Freight handling.pdf

Contact Open Invoice Support Mon - Fri 7:00 AM (MT) - 5:00 PM (MT) for further assistance

Email: openinvoicesupport@enverus.com

Phone: 1-866-627-3287

If further assistance is required, please register & submit a request via Supplier Portal

Refer to the freight handling process before requesting line be added to a PO. Please reference Open Invoice Resources (click on “?” top right) under Company Guidelines – Supplier Guidelines – Reference Guides – “Simplified Credit and Freight handling.pdf

Contact Open Invoice Support Mon - Fri 7:00 AM (MT) - 5:00 PM (MT) for further assistance

Email: openinvoicesupport@enverus.com

Phone: 1-866-627-3287

If further assistance is required, please register & submit a request via Supplier Portal

Refer to the EFT and Invoice process. Please reference Open Invoice Resources (click on “?” top right) under Company Guidelines – Supplier Guidelines – Reference Guides – “EFT and Invoicing supplier training guide (PO).pdf” or “EFT and Invoicing supplier training guide (Non PO).pdf”

Contact Open Invoice Support Mon - Fri 7:00 AM (MT) - 5:00 PM (MT) for further assistance

Email: openinvoicesupport@enverus.com

Phone: 1-866-627-3287

If further assistance is required, please register & submit a request via Supplier Portal

Purchase Orders

PO’s can be found in Open Invoice on dashboard under My Purchase Orders – Ready to Fulfill

Please register & submit a request via the Supplier Portal.

Please work with your business contact for the creation of PO.

Submit your ticket/invoice via Open Invoice & this will start the review by the business to uplift or reject the request.

Tickets/Invoices can be submitted via Open invoice prior to an uplift. When the ticket/invoice is actioned in Open Invoice it will trigger an automatic uplift request.

Service approver should default from your PO or should be the bpx energy individual requesting the service/materials.

Service approver is typically the bpx energy individual that requested the work.

When submitting on a PO, the service approver will automatically populate from the PO when creating tickets from the PO.

Please work with your business contact for cost object to be used.

When submitting on a PO, the cost object will automatically populate from the PO when creating ticket from the PO.

Refer to the freight handling process before requesting line be added to a PO. Please reference Open Invoice Resources (click on “?” top right) under Company Guidelines – Supplier Guidelines – Reference Guides – “Simplified Credit and Freight handling.pdf

Please work with your business contact to request a freight line be added to your PO if necessary.

Price Books-Contracts

Please register & submit a request via the Supplier Portal, provide price book number(s) to be updated.

Please register & submit a request via the Supplier Portal, provide price book number(s) to be updated.

Please register & submit a request via the Supplier Portal, provide price book number(s) to be updated

Please register & submit a request via the Supplier Portal.

Training Requests

Refer to the training documents in Open Invoice Resources (click on “?” top right) under Company Guidelines – Supplier Guidelines

Contact Open Invoice Support Mon - Fri 7:00 AM (MT) - 5:00 PM (MT) for further assistance

Email: openinvoicesupport@enverus.com

Phone: 1-866-627-3287

If further assistance is required, please register & submit a request via Supplier Portal

When a price book is referenced bpx energy does not allow supplier to bill for more than the price book rate or the quantity on the PO. You must submit a request via Supplier Portal to have the price book line updated.

The rate must match the rate on the detail PO and not bill above the quantity.

The rate cannot exceed the rate in the price book but can bill below price book rate.

For OTID tickets a supplier cannot add additional line items to the invoice that are not on the ticket, a new EFT for additional lines.

Direct Entry To B2B

Please register & submit a request via the Supplier Portal